Debt management software giving you control of your clients and business on-line. The system can be integrated with dialler software for outbound call centres and also includes an integrated customer facing website with an on-line claim form and call back features.
debt-MS is a web based content management system, so you can access it anywhere you can connect to the internet. There are no requirements other than having Microsoft Internet Explorer 6.0 or higher. Being a web based content management system, the entire application gets upgraded free of charge and without you having to do anything. The upgrades to your own content management system include database changes.
The content management system is flexible enough to be used for small, single person managed web sites, or large, multiple administrator managed sites. With the users permission settings you can restrict access and responsibly on the management of the site. Audit data helps you track every addition or update made by a user in the Content Management System.
Bespoke WebsiteAll of our websites are custom built to your specifications. We do NOT palm you off with a template website. Our clients are important to us and we recognise the need for individual requirements and specifications. We let you guide us on the look and feel of your website.
HTML Content Editor Updating the content on your website could'nt be easier with the WYSIWYG HTML Editor. You can switch to raw HTML is you prefer to write content without the MS Word style editor.
News ManagementThe content management system gives you full control of the "latest news" section. Your content can be grouped into three tiers of heirarchy to provide news bulliten segregation on the website.
Product Managementdebt-MS allows you to add unlimited number of products to your system. The content management system gives you full control of the products, prices and commissions.
Order ManagementClients come directly from your website or call centre. The system has been integrated with dialler software and data captured by your sales staff is automatically stored in the database. You can stay on top of you orders by changing the order status and adding comments to the order file.
Customer ManagementThe advanced search feature allows you to locate and change the customers details with ease. You can update order details by adding and removing products, or set a callback time to contact the customer.
System RemindersControl system reminders for overdue cases, callbacks, or inactive case files and many more. The frequency of the reminders can be set via the CMS giving total control of this feature.
NewsletterCustomers have the option to sign up to a monthly newsletter. You can create the HTML newletter using simple control from the Content Mangement System. The distribution time can be modified so you can send the newsletter once a week, once a month or even once a year.
Adverts & BannersIn the v1.3 updates we released the ability to have flash banners and graphical adverts on your website. These are easily uploaded via the control panel.
Multiple Access LevelsThe Content Management System has multiple access levels allowing you to assign different tasks to staff memebers. Each access level has a different set of functions available making it easy to delegate and control your business.
Enhanced Website FeaturesThere are many other features available with our bedpoke websites like:
User Audit HistoryEvery addition or change in the system is recorded so you have a full record of whats going on. Using simple and easy-to-use reports you can analyse the productivity of each staff member or simply find out who is responsible for a particular action.
Reports and AnalyticsA wide range of reporting tools are available to help you organise and manage your business.
Take a look at some of our clients who are already powering their business with debt-MS.
See how Octopus Media products can benefit you.
